- Home
- Process
A clear process. No surprises.
From first conversation to launch, whether it’s a website, a store or an app, you always know what’s happening, what it costs and what comes next.
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Discovery & strategy
We start with your business, not the website: a free consultation first, then a deep dive into your business goals, audience, competitors and current website data. We agree on what success looks like and put it in writing, along with a fixed scope, timeline and price.
- Goals & KPIs
- Competitor review
- SEO baseline
- Fixed-price proposal
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UX & design
We map the sitemap and user journeys, sketch wireframes, then design high-fidelity pages and a clickable prototype. You see and feel the site on desktop and mobile before a single line of code is written.
- Sitemap & IA
- Wireframes
- UI design
- Interactive prototype
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Build
We build clean, fast, accessible code: custom WordPress for websites and stores, or the right stack for apps. SEO foundations, structured data and performance are built in, not bolted on. Everything is tested on real devices and browsers.
- Custom build
- Content migration
- Technical SEO & schema
- Cross-device QA
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Launch & grow
We handle the launch, redirects and Search Console setup, then train your team. After launch we monitor, refine and, if you choose, keep growing your traffic with ongoing SEO, AI search optimisation and care plans.
- Zero-downtime launch
- Team training
- Monitoring
- Ongoing SEO & care
Building an app? After the first release we work in short iterations. See how we build apps →
Our commitments
What you can always count on
One point of contact
You talk directly to the specialists doing the work, not to a middle-man.
Fixed prices
A clear written scope and price before we start. No surprise invoices.
Weekly updates
Progress, next steps and anything we need from you, every week.
You own it all
Code, content, domain, hosting and accounts are registered to you.
FAQ
Process questions
Anything else? Ask us.
How long does each phase take?
The timings above are typical for a business website. Your proposal includes a timeline for your project.
What do you need from me?
Access to your current accounts, feedback at each milestone and the content only you can provide. We help with everything else.
How do payments work?
In milestones agreed in the proposal, usually a deposit, a payment at design approval and the rest at launch.
What happens after launch?
We train your team, monitor the site and, if you choose, continue with SEO and a care plan.
Let’s work together
Ready to grow your business online?
Book a free 30-minute call. We’ll look at where your business is, where you want it to be and the simplest way to get there.
- Reply within 1 business day
- Fixed written quote
- You own everything we build